Frequently Asked Questions

WhoSubscribed is a subscription and payment tracking platform built for business owners. It pulls every software plan your team uses into one place, logs every payment, shows who's using what, and flags waste before it renews.

WhoSubscribed is designed for founders, operators, and finance leads who run one or more businesses and need visibility into software spend across cards, companies, and teammates - without adopting a bloated finance suite.

Most users are fully set up in under 5 minutes. You can connect your accounts, import existing subscriptions, and start tracking right away with no complex onboarding required.

Yes. All data is encrypted in transit and at rest. We never sell your data or share it with third parties. You can export or delete your data at any time from your account settings.

Yes. The Free plan is free forever, no credit card required. It includes 1 organisation, 1 department, up to 5 subscriptions, and 1 team member, so you can start tracking right away.

No. You can create a Free account with no credit card. A card is only required if you choose to upgrade to a paid plan.

Since you can use the Free plan to evaluate WhoSubscribed before paying anything, we don't offer refunds once a billing cycle has been charged. You can downgrade to Free or cancel at any time going forward.

Yes, you can cancel at any time from your account settings. Your subscription remains active until the end of the current billing period, and you won't be charged again after cancellation.

Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle.